After Hours Emergency Phone # (716) 559-1195
For emergency's with water, sewer, and electric services. When calling this number please be patient, your call will be answered.
Welcome to our new Site!

We are the provider of Electric, Potable Water, and Sanitary Services to residents of the City of Salamanca and portions of the Townships of Salamanca and Great Valley.

​The Salamanca BPU is a publicly owned Utility System, with no stockholders (which results in very attractive rates).  Our utility system has operated efficiently for nearly ninety years, providing reliable utility services to all our customers.
* The Xpress-pay fee for an e-Check is $2.75 regardless of amount paid, whereas the fee for a Card payment is 3% of the paid amount.  We have no control over Xpress-pay processing fees.  The BPU encourages you when you pay, to process Xpress-pay payments on your own device it at all possible to avoid telephone congestion.
For consumer Electric Bill complaints that cannot be resolved with the City of Salamanca BPU, you may contact the New York Department of Public Service (DPS).  DPS complaints may be directed as follows: 
Website: www.dps.ny.gov/complaints 
​Phone: DPS HOTLINE 1-800-342-3355 ​(M-Th 7:30 am-7:00 pm, F 7:30 am-7:30 pm)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
​2022 Water Quality Report
​The purpose of this report is to raise your understanding of drinking water and the awareness of the need to
​protect our drinking water sources.