After Hours Emergency Phone # (716) 559-1195
For emergency's with water, sewer, and electric services. When calling this number please be patient, your call will be answered.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Welcome!

We are the provider of Electric, Potable Water, and Sanitary Services to residents and businesses of the City of Salamanca and portions of the Townships of Salamanca and Great Valley.

​The Salamanca BPU is a publicly owned Utility System, with no stockholders (which results in very attractive rates).  Our utility system has operated efficiently for nearly ninety years, providing reliable utility services to all our customers.
 NEW Notifications:
Electric Department: (see Residential Electric Bill Tab)
  • PSC approved IEEP 2 mil adder (2/1000 of a dollar--currently it is 1/1000 of a dollar or 1 mil) starting with the June 1, 2025 Billing. This will add to the average residential customer's share of the PPA, based on their kWh usage by about $8-$16 annually. The previous 1 mil adder has not seen an increase in over 20 years. The Independent Energy Efficiency Program provides the Energy Efficiency Rebates the Salamanca BPU offers Residential and Commercial Customers for LED lighting, appliances, battery lawn tools, Home Insulation, Heat pumps and much more.
  • Changes to the New York Municipal Power Agency Generic Tariff. This brings the Tariff into alignment with New York State Law changes. Download the pdf for relevant information. These changes may or may not be adopted into our local Concurrence Tariff. Petition to the NYS Department of Public Service.

Water Department: ***PUBLIC NOTICE***
  • NO LEAD SERVICE LINES DETECTED. The City of Salamanca Board of Public Utilities has completed the initial lead service line inventory required by the State of New York for compliance with the US EPA's Lead and Copper Rule Revisions. The City of Salamanca Board of Public Utilities is pleased to announce that no lead service lines were detected.
    The City of Salamanca Board of Public Utilities water system serves not only the City of Salamanca but customers in the Town of Salamanca and two water districts in The Town of Great Valley.

  • A copy of the Lead Service Line Inventory is available for Public Review at our office ​located at 225 Wildwood Ave Suite 6, Salamanca NY 14779.
* The Xpress-pay fee for an e-Check is $2.75 regardless of amount paid, whereas the fee for a Card payment is 3% of the paid amount.  We have no control over Xpress-pay processing fees.  The BPU encourages you when you pay, to process Xpress-pay payments on your own device if at all possible to avoid telephone congestion.
For consumer Electric Bill complaints that cannot be resolved with the City of Salamanca BPU, you may contact the New York Department of Public Service (DPS).  DPS complaints may be directed as follows: 
Website: www.dps.ny.gov/complaints 
​Phone: DPS HOTLINE 1-800-342-3355 ​(M-Th 7:30 am-7:00 pm, F 7:30 am-7:30 pm)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
​2024 Water Quality Report 
 .The purpose of this report is to raise your understanding of drinking water and the awareness of the need to
​protect our drinking water sources.