Contact our office (716) 945-3130
For emergency's with water, sewer, and electric services. When calling this number please be patient, your call will be answered. If it is well past Business hours call our Emergency Answering Service (716) 559-1195.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Welcome!

We are the provider of Electric, Potable Water, and Sanitary Services to residents and businesses of the City of Salamanca and portions of the Townships of Salamanca and Great Valley.

​The Salamanca BPU is a publicly owned Utility System, with no stockholders (which results in very attractive rates).  Our utility system has operated efficiently for nearly ninety years, providing reliable utility services to all our customers.
NEW Notifications:


Electric Department: (see Residential Electric Bill Tab)
  • The Salamanca BPU has adopted  the New York Municipal Power Agency (NYMPA) Generic Tariff amendments proposal filed with the NYS Department of Public Service (PSC) case # 24-E-0498.
  • Rider B: LED Street & Security Light Rates. This adds a Service Class for outdoor LED streetlights and security lights if none are present. For the Salamanca BPU, we do have an existing Service Class for these varied LED lighting fixtures so the Rider B adoption by this utility slightly modifies how the costing of LED Street lights and security lighting fixtures are assessed. It does not change the energy rates last approved by the PSC, rather it factors in the initial purchase of fixtures, photocells and the miscellaneous overhead the utility incurs to place LED lighting for accurate cost recovery and total depreciation purposes.
  •  Rider C: Net Metering policies. This introduces modified standard interconnection requirements (SIRs) for residential and non-residential customers who may own or operate electric generating equipment located and consumed on their property. This can include, but not limited to, solar generation with or without energy storage. The program is offered on a first come, first served basis. The Salamanca BPU will modify our concurrent Tariff to reflect the newly created NYMPA Generic Tariff policies and procedures in Rider C including engineered connection requirements at the customer's expense. It allows these interconnects up to a maximum size of 30 kW among other stipulations.

Water Department: ***PUBLIC NOTICE***
  • Potable water rate increase: The City of Salamanca Board of Public Utilities Commissioners at their regular meeting Tuesday, August 12, 2025 passed a tentative potable water rate increase and will hold a public hearing on the new billing rate schedule for all customers.
         The hearing will be held on Tuesday October 14, 2025 at 6:00pm in the City of Salamanca Municipal Courtroom located at the rear of City Hall, 225 Wildwood Avenue, in the City of Salamanca. The Salamanca Board of Public Utilities will also receive written public comments on the proposed rate increase until Friday October 10, 2025. Written comments on the proposed rate increase can be mailed to the Salamanca Board of Public Utilities 225 Wildwood Avenue, Suite 6, Salamanca, NY 14779.
         Proposed is an incremental increase in the potable water rates in the city of 3.4% including a base charge raise of $0.59; a $1.40 minimum bill increase. Outside the city the rate increase is 3.7% including a base charge raise of $0.65; a $1.54 increase on a minimum bill respectively. Overall, this increase will result in a 3% increase in the average customer bill for water and sewer charges. This is necessary to offset the rising cost of operations and materials of the BPU Water Department.                                                                                                                                                These rates take effect December 1, 2025 and will appear in the utility bill customers receive January 1, 2026.  The City Sewer rate is unchanged though is a factor in calculations. The sole purpose of the hearing is to receive public comments on the proposed water rate increase. Information can be found here: "Water Billing".
  • NO LEAD SERVICE LINES DETECTED. The City of Salamanca Board of Public Utilities has completed the initial lead service line inventory required by the State of New York for compliance with the US EPA's Lead and Copper Rule Revisions. The City of Salamanca Board of Public Utilities is pleased to announce that no lead service lines were detected.
    The City of Salamanca Board of Public Utilities water system serves not only the City of Salamanca but customers in the Town of Salamanca and two water districts in The Town of Great Valley.

  • A copy of the Lead Service Line Inventory is available for Public Review at our office ​located at 225 Wildwood Ave Suite 6, Salamanca NY 14779.
* The Xpress-pay fee for an e-Check is $2.75 regardless of amount paid, whereas the fee for a Card payment is 3% of the paid amount.  We have no control over Xpress-pay processing fees.  The BPU encourages you when you pay, to process Xpress-pay payments on your own device if at all possible to avoid telephone congestion.
For consumer Electric Bill complaints that cannot be resolved with the City of Salamanca BPU, you may contact the New York Department of Public Service (DPS).  DPS complaints may be directed as follows: 
Website: www.dps.ny.gov/complaints 
​Phone: DPS HOTLINE 1-800-342-3355 ​(M-Th 7:30 am-7:00 pm, F 7:30 am-7:30 pm)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
​2025 Water Quality Report 
The purpose of this report is to raise your understanding of drinking water and the awareness of the need to
​protect our drinking water sources.